Legal
Privacy Policy
Last updated: March 2025
1. Information We Collect
When you use Velvet Supplies, we may collect the following personal information: - Name, email address, and phone number - Shipping and billing addresses - Order history and preferences - Order and delivery details shared when confirming your order - Device and browser information for analytics
2. How We Use Your Information
We use your information to: - Process and fulfil your orders - Send order confirmations and shipping updates - Provide customer support - Improve our products and services - Send promotional communications (with your consent)
3. Payment Security
Payment is arranged with our team after you place an order (for example via UPI or bank transfer as confirmed on WhatsApp). We do not store full card or bank credentials on this website.
4. Data Sharing
We do not sell your personal information to third parties. We may share your information only with: - Shipping and delivery partners (to deliver your orders) - Analytics services (to improve our website)
5. Cookies
We use essential cookies to keep you signed in and remember your cart. We may also use analytics cookies to understand how visitors use our website. You can disable cookies in your browser settings.
6. Your Rights
You have the right to: - Access your personal data - Request correction of inaccurate data - Request deletion of your account and data - Opt out of promotional communications
7. Contact Us
If you have questions about this privacy policy, please contact us at info@velvetsupplies.com.